General
These terms and conditions will apply to all transactions placed online, by e-mail, telephone or by post with Tower Ridge Ltd.
Please read carefully before placing any order. All contracts shall be governed by and construed in accordance with the relevant UK law and any dispute between us will be resolved exclusively in the relevant UK court. By using this site you are agreeing to these terms and conditions. All references to the 'company', 'us' or 'we' will refer to Tower Ridge Ltd. All references to the customer shall mean the person or persons purchasing or agreeing to purchase goods from the company. All references to the Web Site shall include reference to all URL's owned by the Tower Ridge Ltd group.
Prices
All prices are shown in pound sterling (£) (GBP) and are inclusive of UK VAT at the current rate. All prices are subject to change and any changes will be notified to the consumer before dispatch and consumer is free to cancel, without penalty.
Customers from non EU countries and certain BFPO customers can purchase goods VAT free, please contact us for details.
Prices and specifications are checked to the best of our ability, and whilst every effort has been made to make them accurate, no responsibility will be accepted for errors and omissions. We reserve the right to alter our prices and specifications without notice.
Orders
Presently we accept orders online and over the telephone. All credit /debit card transactions are subject to validation checks and are authorised by the card issuer. We accept MasterCard, Visa, Delta, Switch and Solo, we do not accept Amex cards. If the issuer of your card refuses to authorise payment to us, we will not be liable for any delay and / or non-delivery of your order. No orders will be accepted or processed without a valid card payment in the name of the registered cardholder. All non United Kingdom orders must be placed online.
Delivery
We can post goods to almost all countries in the World, orders outwith the UK and Northern Ireland will be subject to delivery charges which will be discussed at time of order. Cost of postage is based on Volumetric Weight and speed of transit requested.
See our Shipping Information section for details and prices.
Every effort is made to ensure that delivery is made to the UK and Northern Ireland within the estimated time scales and a maximum of 21 days. All goods are subject to availability. In the event that we are unable to supply your goods quickly we will inform you as soon as possible and advise you of the expected delivery date. Outstanding orders / items can be cancelled at any time.
In the event of any goods delivered by us being damaged in transit, deficient of items shown on the delivery note or failing to match the items ordered by you, then such details must be notified by you to us. Liability in such cases is limited to the value of those items.
